The public's general view of the museum as a place for the preservation of ancient objects is the reason why people do not appreciate museum activities. The stigma of museums in the community is considered old-fashioned and boring, making museums empty of visitors. Museums must be able to transform in improving services and technology along with the times, not only having informative collections but also visually strong in the application of the smart museum concept. The purpose of this research is to find out and analyze the application of smart museum as a service development strategy for Gedung Sate Museum. This research uses descriptive qualitative methods through data collection using observation, interview, and documentation study techniques. The research findings show that the application of smart museums at Gedung Sate Museum can attract the interest and enthusiasm of visitors. Standing with the concept of smart museum, this museum facilitates various kinds of technology such as Augmented Reality (AR), interactive floor, interactive glass, Virtual Reality (VR), audio visual room, interactive picture frame, and architarium. This Smart Museum has components including involving the community in the sustainability of the museum, interactive digital technology, multidisciplinary and educational facilities, information and recreation.
Jurnal Pustaka Budaya; Vol. 12 No. 1 (2025); 1-14
Penerbit: Universitas Lancang Kuning