Jurnal Institusi
https://creativecommons.org/licenses/by-sa/4.0
This study aims to evaluate the performance of the IndoBERT model in sentiment classification of user reviews for the DeepSeek application on the Google Play Store. The reviews were categorized into three sentiment classes: positive, neutral, and negative. The dataset was collected through web scraping of Indonesian-language reviews and processed using several preprocessing stages, including cleaning, stopword removal, and stemming. This study contributes by systematically comparing hyperparameter optimization methods using Grid Search and Random Search under two data split schemes (60:20:20 and 80:20). In addition, oversampling and Focal Loss techniques were implemented to address class imbalance and improve neutral class classification. Experimental results show that the best performance was achieved using Grid Search with an 80:20 data split, resulting in a testing accuracy of 80.40% and a macro F1-score of 70.85%. This configuration also produced a lower GAP value, indicating better model generalization and reduced overfitting. The findings demonstrate that appropriate hyperparameter optimization significantly improves IndoBERT performance for Indonesian sentiment analysis tasks
Digital Zone: Jurnal Teknologi Informasi dan Komunikasi; Vol. 17 No. 1 (2026): Digital Zone: Jurnal Teknologi Informasi dan Komunikasi; 80-94
Penerbit: Publisher: Fakultas Ilmu Komputer, Institution: Universitas Lancang Kuning