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Repositori Institusi
SERVICE AND PATIENTS PARTICIPATION ON SATISFACTION AND TRUST
In addition to being provided by private service providers, satisfactory services are also important for a government-owned service provider to build customer trust. The purpose of this research is to identify whether satisfaction from service and pa...
Repositori Institusi
The Effect of Marketing Mix on Satisfaction and Its Impact on Hotel Customer Loyalty in Pekanbaru-Riau
The purpose of this study to test and analyze empirically the influence of Quality Service to satisfaction and its impact on customer loyalty hotel in Pekanbaru City. Organization and Service Company in its operation is determined is the quality of t...
Repositori Institusi
Penerapan Model Klasifikasi Dalam Tingkat Kepuasan Layanan Publik Pada Kecamatan Dengan Menggunakan Algoritma Decision Tree
Thesis
Service activities cannot be separated from human life, because service is needed
in all aspects of life. Just like public services provided by the government, public
services can also affect the level of quality in an institution. The problem
exp...
Repositori Institusi
Petunjuk teknis PPCKS: pelaksanaan diklat in-service learning 2
Petunjuk teknis ini berisi hal-hal pokok yang perlu diketahui oleh semua pihak yang terkait dalam pelaksanaan In- Service Learning 2 dan disiapkan untuk memperlancar jalannya kegiatan pelaksanaan In-Service Learning 2.Oleh sebab itu,sangat diharapkan...
Repositori Institusi
Petunjuk teknis PPCKS: pelaksanaan diklat in-service learning 1
Petunjuk teknis ini berisi hal-hal pokok yang perlu diketahui oleh semua pihak yang terkait dalam pelaksanaan Diklat Calon Kepala Sekolah/Madrasah In-Service Learning 1. Petunjuk teknis disiapkan untuk memperlancar jalannya kegiatan pelaksanaan Dikla...
Repositori Institusi
APLIKASI M-SERVICE AIR CONDITIONER (AC) MENGGUNAKAN (METODE LOCATION BASED SERVICE)
Thesis
Aplikasi berbasis Android M-Service Air Conditioner adalah suatu Aplikasi yang
menyediakan jasa dalam Kategori Air Conditioner. Aplikasi ini menggunakan Android
sebagai transaksi pemesanan dan penerimaan jasa. Pada Aplikasi ini user dapat mendaft...
Repositori Institusi
Strategi service learning sebuah kajian untuk mengembangkan kegiatan pembelajaran
Kajian ini bertujuan untuk: 1) mengkaji pengembangan kegiatan pembelajaran dengan menggunakan strategi service learning dalam rangka menanamkan ‘jiwa melayani’ untuk
meningkatkan kepedulian peserta didik, dan 2) mengkaji pengembangan kegiatan pe...
Repositori Institusi
ANALISIS KEPUASAN PELANGGAN TERHADAP PELAYANAN SERVICE MOTOR PADA BENGKEL AHASS RUMBAI
Thesis
Competition is a form of business carried out in order to get a victory or get a better position without having to have a physical conflict or conflict. Complaints and dissatisfaction can be minimized by taking the necessary steps, so that customers ...
Repositori Institusi
Pelayanan Pemberian Santunan One Day Service Korban Meninggal Dunia Pada Pt Jasa Raharja Cabang Riau
Thesis
Penelitian ini bertujuan untuk mengetahui pelaksanaan pemberian santunan
one day service pada PT Jasa Raharja Cabang Riau. Metode penelitian yang
digunakan adalah kualitatif. Hasil penelitian menunjukkan bahwa pelayanan
pemberian santunan one day ...
Repositori Institusi
MODEL PENGEMBANGAN KOMPETENSI GURU MELALUI PELATIHAN DALAM JABATAN (Studi Pada Sekolah Menengah Atas Negeri Kota Pekanbaru Riau)
The aim of this research is to design a development model of teachers’
competency through in-service training that can be used as a reference in designing,
implementing and evaluating training activities in-service training at Public Senior High
...
Repositori Institusi
Peningkatan kualitas jasa dan produktivitas hasil penelitian balai arkeologi Yogyakarta
As research institute, the performance of Balai Arkeologi Yogyakarta is determined by the guality and productivity in disseminating and publishing the results of their research to the public. In the era of digitization, it is necessary for the instit...
Repositori Institusi
THE EFFECT OF ALTRUISTIC LEADERSHIP ON SERVICE INNOVATION AND THE MEDIATION ROLE OF AFFILIATED HUMOR (CASE STUDY OF PEKANBARU AULIA HOSPITAL)
This study discusses the influence of altruism leadership on service innovation and the mediating role of affiliate humor at Aulia Hospital. The population of this study were nurses, totaling 70 people. The research data was take...
Repositori Institusi
The Implementation of Market Service Retribution Policy of Trade and Industry Department of Pekanbaru
The market service retribution policy is basically a part of the source of local revenue that is quite necassary which will also determine the level of a region self-development and it can also determine the target of development and the area of deve...
Repositori Institusi
Penyuluhan Hukum Kewajiban Pelaku Usaha Makanan dan Minuman di Kelurahan Meranti Pandak Kota Pekanbaru
Basically, the economic principle of business actors is to seek maximum profit with the smallest
amount of capital. This principle has the potential to harm consumers, both directly and indirectly. The target
audience for this community service act...
Repositori Institusi
MOTIVASI PEMUSTAKA PADA LAYANAN REFERENSI DI BPAD PROPINSI RIAU 2011
This writing deals with the motivation of users to reference service in BPAD Riau Province in 2011. It focuses on answering two question: 1) how users are motivated to use reference service, and 2) how far the users need the reference collections. Th...
Repositori Institusi
ACCOUNTING SYSTEM DESIGN FOR THE OPERATION OF RENTAL FLATS AND SPORTS VENUE OF RIAU PROVINCE
Abstract
The study aimed at conducting an analysis towards the operation of Athlete Homestead for the National Sports Week in 2012 belonging to Riau Province. Regarding the Finance Operation System in the form of Sub-district Development Program-Reg...
Repositori Institusi
Accounting System Design for Riau Province Sports Assets: Measuring rent system and Environment
ISSN: 1755-1315
The study aimed at conducting an analysis towards the operation of Athlete Homestead
for the National Sports Week in 2012 belonging to Riau Province. Regarding the Finance
Operation System in the form of Sub-district Development Program-Regional Pu...
Repositori Institusi
Penyuluhan Hukum Mengenai Bentuk-Bentuk Badan Usaha Bagi UMKM Menurut Undang-Undang Nomor 20 Tahun 2008 Kepada Anggota Karang Taruna Kelurahan Meranti Pandak Kota Pekanbaru
The problem with partners in this community service activity is the lack of knowledge of Karang Taruna members, Meranti Pandak Village, Rumbai District, Pekanbaru City regarding forms of business entities for Micro, Small and Medium Enterprises (MSME...
Repositori Institusi
PENGUATAN KEMAMPUAN PENCATATAN KEUANGAN SEBAGAI PENUNJANG BISNIS DAN FINANCIAL SUSTAINABILITY PADA USAHA MIKRO DESA WISATA DERMAGA TAPIAN MAHLIGAI
This Community Service is carried out with the aim of providing knowledge and ability to record financial activities systematically, then providing an understanding of how the impact on business units isobtained if they do not record and ...
Repositori Institusi
Altruistic Leadership and Organizational Citizenship Behavior: Mediating Role of Leader-Member Exchange
This study aims to investigate and explain theoretically and empirically the impact of altruistic leadership on employee OCB. Furthermore, this study aims to investigate the psychological mechanisms that influence the relationship. Explanatory studie...