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Jurnal Institusi
Analisis kepuasan pemustaka terhadap kualitas layanan website perpustakaan di masa pandemi COVID-19
Berkala Ilmu Perpustakaan dan Informasi; Vol 19 No 1 (2023): June; 126-138
Introduction: Government policies in suppressing the spread of the COVID-19 pandemic creates a bigger challenge to provide better library services. Library websites become one important service in social distance. This study aims to find out the leve...
Jurnal Institusi
Quality assessment of vocational school libraries using the WebQual 4.0 technique
Berkala Ilmu Perpustakaan dan Informasi; Vol 18 No 2 (2022): December; 219-231
Introduction. The purpose of this study is to assess the quality of the vocational school library websites and to determine the factors that influence the websites’ quality.
Data Collection Methods. This paper used a quantitative method with a popu...
Jurnal Institusi
The combination of WebQual 4.0, LibQual, and Importance Performance Analysis for evaluating the quality of the Universitas Trunojoyo Madura library website
Berkala Ilmu Perpustakaan dan Informasi; Vol 21 No 1 (2025): June; 30-45
Introduction. This study evaluates the quality of the Universitas Trunojoyo Madura library website and services The research aims to assess user satisfaction, identify areas for improvement, and provide recommendations to enhance service quality. The...
Jurnal Institusi
Analisis kualitas search engine sebagai media pembelajaran online di perpustakaan perguruan tinggi di Bali
Berkala Ilmu Perpustakaan dan Informasi; Vol 18 No 2 (2022): December; 292-307
Introduction. Previous research on the quality of search engines through a combination of three supporting theories is limited. This research which used the three theories aims to measure the quality of search engines based on user perceptions, utili...
PubMed
Development of a Web-Based Decision Aid and Planning Tool for Family Building After Cancer (Roadmap to Parenthood): Usability Testing
JMIR Cancer
BACKGROUND: Owing to gonadotoxic cancer treatments, young adult female survivors often report uncertainty about their fertility, reproductive potential, and family-building options after treatment. Roadmap to Parenthood is a web-based decision aid an...
DOAJ Open Access
Assessing Academic Website Quality Using the WebQual 4.0 Framework
Journal of Applied Informatics and Computing, Vol 10, Iss 1, Pp 487-495 (2026) | ISSN: 2548-6861
The rapid growth of digital technologies in higher education has encouraged universities to improve academic service delivery through integrated online platforms. This study aims to measure the quality of the E-PPT (Pusat Pelayanan Terpadu Berbasis E...
DOAJ Open Access
Evaluasi Pengaruh Kualitas Website Kampung Kopo terhadap Kepuasan Pengguna Menggunakan Model WebQual 4.0
Journal of Applied Computer Science and Technology, Vol 6, Iss 2 (2025) | ISSN: 2723-1453
This study evaluates the quality of the Kampung Kopo website using the WebQual 4.0 model, which comprises three dimensions: usability, information quality, and interaction quality. A quantitative survey was conducted with 109 purposively selected res...
DOAJ Open Access
An Analysis of the Academic Information System Quality at Universitas Lancang Kuning (Smart Unilak) using the WebQual 4.0 and McCall Methods
Sistemasi: Jurnal Sistem Informasi, Vol 14, Iss 4, Pp 1549-1561 (2025) | ISSN: 2302-8149
Websites have become an essential medium for information dissemination and marketing, particularly in the context of higher education. Universitas Lancang Kuning has implemented an Academic Information System (Smart Unilak) to improve the efficiency ...
DOAJ Open Access
Improving User Experience: A Website Quality Analysis of PT. Gratia Jaya Mulya Using Webqual 4.0 and Importance Performance Analysis Methods
Jurnal Teknologi dan Manajemen Informatika, Vol 11, Iss 1, Pp 47-57 (2025) | ISSN: 1693-6604
Currently, both private and governmental organizations utilize information systems to support organizational growth. Website-based information systems serve not only as a medium for disseminating information but also as a platform for offering produc...
DOAJ Open Access
Webqual 4.0 Analysis of Java Dancer Resto and Café Ordering Website
Journal of Information and Technology, Vol 13, Iss 01 (2025) | ISSN: 2303-1425
Java Dancer Resto and Cafe is one of the restaurants in Malang City that has utilized a website as a means of online ordering, this study aims to analyze the quality of usability, information, interaction services, and the overall ordering website of...
DOAJ Open Access
Expert System Quality Analysis: SORTING (Sorong Atasi Stunting) Using WebQual 4.0
JOIV: International Journal on Informatics Visualization, Vol 9, Iss 4, Pp 1655-1663 (2025) | ISSN: 2549-9610
Stunting is a public health issue that frequently occurs in Indonesia, particularly in Southwest Papua, where it is exacerbated by inadequate maternal nutrition and low parental education. The SORTING's web-based platform was developed to bridge...
DOAJ Open Access
Evaluasi Tingkat Kepuasan Mahasiswa Terhadap Kualitas Website Perpustakaan Universitas Terbuka
Al-Ma'mun, Vol 6, Iss 1 (2025) | ISSN: 2723-3596
Evaluation of the level of student satisfaction with the quality of the library website is very important for a college library. This study is about the evaluation of the level of student satisfaction with the UT Library website based on user expecta...
DOAJ Open Access
The combination of WebQual 4.0, LibQual, and Importance Performance Analysis for evaluating the quality of the Universitas Trunojoyo Madura library website
Berkala Ilmu Perpustakaan dan Informasi, Vol 21, Iss 1, Pp 30-45 (2025) | ISSN: 1693-7740
Introduction. This study evaluates the quality of the Universitas Trunojoyo Madura library website and services The research aims to assess user satisfaction, identify areas for improvement, and provide recommendations to enhance service quality. The...
DOAJ Open Access
AHP-Based Evaluation of Discipline-Specific Information Services in Academic Libraries Under Digital Intelligence
Information, Vol 16, Iss 3, p 245 (2025) | ISSN: 2078-2489
Over recent years, digital and intelligent technologies have been driving the transformation of discipline-specific information services in academic libraries toward user experience optimization and service innovation. This study constructs a quality...
DOAJ Open Access
QUALITY ANALYSIS OF THE ELECTRONIC GOVERNMENT PROCUREMENT ORDER SYSTEM USING WEBQUAL AND EUCS METHODS
Techno Nusa Mandiri: Journal of Computing and Information Technology, Vol 21, Iss 2, Pp 97-105 (2025) | ISSN: 1978-2136
Within district of Hulu Sungai Selatan there is a website for the community to offer goods or services, namely SIOPEN, SIOPEN functions as a forum for the HSS community and umkm to offer their goods or services to the local government. The goal of th...
DOAJ Open Access
Analysis of the Effect of Website Quality on Customer Satisfaction Using the Webqual 4.0 Method Case Study: Villa Merah Picture Tutoring
International Transactions on Electrical Engineering and Computer Science, Vol 3, Iss 4 (2025) | ISSN: 2583-6471
This research aims to analyze the quality of the Villa Merah Picture Tutoring website on customer satisfaction using the Webqual 4.0 method. Using a quantitative approach, data was collected through a questionnaire distributed to users of the tutorin...
DOAJ Open Access
Analysis and Evaluation of User Satisfaction using a Combination of Technology Acceptance Model (TAM) and WEBQUAL 4.0 Methods for Website-based Online Information Systems
Sistemasi: Jurnal Sistem Informasi, Vol 14, Iss 1, Pp 15-28 (2025) | ISSN: 2302-8149
The advancement of information and communication technology in the era of Industry 4.0 has driven the utilization of the internet, particularly in website-based information systems. This study focuses on evaluating user satisfaction by involving the ...
DOAJ Open Access
Optimizing work movements to reduce injury risk: Application development with Methods-Time Measurement and WebQual analysis
OPSI, Vol 17, Iss 2, Pp 302-314 (2024) | ISSN: 1693-2102
Optimizing work movements is crucial for enhancing efficiency and reducing injury risks in industrial environments. Methods like Methods-Time Measurement (MTM), Work Factor (WF), and Maynard Operation Sequence Technique (MOST) are commonly used to an...
DOAJ Open Access
Analisis Kepuasan Pengguna Website PPDB Online Dengan Penerapan Metode Webqual 4.0 dan IPA (Studi SMK Negeri 1 Labuan Bajo)
Journal of Information and Technology, Vol 12, Iss 02 (2024) | ISSN: 2303-1425
PPDB online adalah salah satu website layanan inovatif terpadu yang didesain oleh Provinsi NTT yang bekerja sama dengan TELKOM untuk memfasilitasi dan mengoptimalkan proses seleksi dalam pelaksanaan PPDB (pendaftaran peserta didik baru), Yang tujuann...
DOAJ Open Access
Analysis of Field Work Practice Information System Service Quality Using The Webqual 4.0 Method and Importance Performance Analysis
Jurnal Nasional Pendidikan Teknik Informatika (JANAPATI), Vol 13, Iss 3 (2024) | ISSN: 2089-8673
In the current digital era, the quality of website services is a crucial factor in supporting the effectiveness and efficiency of information systems, including the Information Systems Study Program Field Work Information System (SIPKL) at Universita...
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